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  • Part Time
  • Job Posted on Board: 2 weeks ago
  • May 29, 2020
Back in Motion Rehab
- None -

Under the direction of the Administrative Manager & Senior Administrative Manager, the Administrative Assistant for the Physiotherapy Clinic is responsible for assisting clients and staff, photocopying documents, and answering client’s questions and inquires.

•    Greets all clients and assists with signing in the attendance sheet;
•    Booking client appointments, taking payments
•    Balancing end of day
•    Preparing bank deposits; taking them to the bank weekly to be deposited;
•    Preparing Clinical Records;
•    Initial client orientation and documentation collation;
•    Assists clients in waiting area and helping with client flow;
•    File set-ups, KPI Tracking sheet updated weekly; monthly invoicing mailed out
•    Monitor ICBC and WSBC rejections
•    General office administration as required;
•    Ensures standard of Janitorial services, facility cleanliness and manage maintenance of facility;
•    Responds to various client, customer and staff needs;
•    Answers and transfers telephone calls;
•    Receives and distributes mail, uploading medicals;
•    Distribute locks and parking passes to clients if needed;
•    Co-ordinating daily activity, close client appointments in CRM/JANE, prepare and enter sign-in/out  attendance sheets;
•    Co-ordinating client files upon discharge;
•    Scoring various questionnaires and entering information into CRM;
•    Assisting in general cleanliness of the facility (tidying exam rooms and lobby, completing laundry, scheduling dish duty, stocking supplies);
•    Health and Safety/ Office Coordinator Roles (if applicable)
•    Keeping track of clinic inventory, preparing monthly orders
•    Send contractors revenue reports daily
•    Providing back up support for other administrative staff when needed.



1.    Minimum Qualifications:

  • Minimum of one (1) year of administrative support.
  • Experience working with a multi-cultural population.
  • Meets deadlines.

2.    Skills & Attributes:

  • Professional manner and strong communication skills.
  • Excellent customer service skills
  • Ability to work collaboratively with a team as well as independently.
  • Excellent attention to detail.
  • Effective time management skills.
  • Excellent organizational skills.

Desirable Skills

  • Knowledge of Jane Booking system

    Technical Skills

  • Strong proficiency with Microsoft Office, database systems and basic admin tasks, office equipment and software applications.
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