To provide comprehensive health and wellness services to improve the health and well-being of all IDM Youth Services Inc. employees including: critical incident debriefing services, counselling services, and conflict mediation. The Employee Wellness Coordinator creates and monitors services intended to improve the physical and mental health of employees.
Duties and responsibilities
Facilitates employee counselling – either ongoing or as needed to manage work stress
Facilitates critical incident debriefing – with all employees after a critical incident has occurred
Facilitates or researches workshops to offer to employees – i.e. self-care workshops
Integrates health and wellness into agency events, projects, meetings, etc.
Addressing employee complaints and harassment allegations
Assists in resolving employee grievances
Wellness Evaluations and Analysis
Analyzes employee challenges using data collection methods to make recommendations for improvements that meet the agency’s needs, goals, and budget
Communicates these recommendations to the General Manager or Director
Translates these recommendations to the agency employees – to improve employee engagement, health and productivity and reduce agency costs (i.e. turnover)
Stays current with best practices and drives continuous improvement in employee wellness and employer costs
Documentation and Communication
Maintains all documentation and confidentiality requirements
Regularly communicates with the Managerial team or Director about any employee wellness concerns
Regularly communicates with the Director about any concerns with this position
Regularly communicates with the Director regarding health and wellness budgets
*Only shortlisted candidates will be contacted*
Qualifications and Competencies
Bachelor or Masters in Counselling
Degree, certificate, or experience in Human Resources
Experience in critical incident debriefing
Experience working with individuals with extreme behaviors and/or mental health concerns with the age range of 10-18 years old
Knowledge of Trauma Informed Practice
Experience in an administrative/managerial role
Experience adhering to strict policies and procedures
Experience with crisis management and high stress environments – patient, calm, effective self-care practices, problem solving skills, etc.
Advanced communication skills – able to always maintain professionalism and adapt to the needs of the person
Strong organization skills
Strong Computer Skills - Microsoft word, Excel, Outlook, etc.
This position is new to this agency. The successful applicant will need to be flexible and adaptable as this position grows with the agency. The successful applicant will be able to have autonomy to create this position to fit best the needs of the agency.
This position requires the employee to work a full-time flexible schedule - on-call hours including evenings, weekends, and holidays – based on the wellness needs of the employees. In British Columbia, managers are excluded from Parts 4 and 5 of the Employment Standards Act, which covers hours of work, overtime entitlements and statutory holiday pay.
This position always requires a vehicle and class 5 driver’s license – as location is flexible depending on the needs of the agency.
This position requires the employee to both sit and stand for long periods of time.
This position may also require the employee to go for long periods of time without regulated breaks.
All IDM Youth Services Employees. This position reports directly to the Director.